Safer use. Stronger submissions.

Design out use risks

Human factors and usability engineering for medical devices, drug delivery systems, and AI-enabled products—from early research through FDA/EMA-ready validation.

Medical devicesDrug deliveryAI-enabled products
Engineers in a laboratory testing a medical device with monitors and measurement instruments
Usability laboratoryFormative evaluation with devices within the use environment.

What we do

Support across the product lifecycle.

From a focused expert review to a complete human factors program, each engagement is shaped around your product, development stage, team, and regulatory path.

01

Strategy & planning

Right-size human factors activities across a product pipeline, from feasibility research through post-launch monitoring—and shape your strategy for implementing the right AI in your products.

02

Use-related risk analysis

Analyze user tasks and foreseeable use errors, then connect findings to design, labeling, and training mitigations.

03

Formative & summative studies

Plan and run iterative formative research and validation studies that support confident design decisions and regulatory submissions.

04

Heuristic reviews

Evaluate concepts and prototypes early to uncover usability issues before they become expensive to change.

05

User & usability research

Turn contextual inquiry, interviews, surveys, personas, and user journeys into actionable product and technical requirements.

06

Teams, systems & data

Build in-house capability with hiring, procedures, templates, contract support, and biometric, anthropometric, and behavioral data collection.

Why act early

Find use errors before validation.

Late-stage use issues can force costly changes to the product, labeling, training, or submission plan. A deliberate human factors program brings those issues forward—when there is still time to resolve them.

Review your program
A

Understand the real context

Study users, environments, workflows, and the conditions that shape safe use.

B

Connect evidence to risk

Translate observed behavior into clear priorities for product and program decisions.

C

Iterate with purpose

Test changes, resolve critical issues, and build a coherent evidence trail toward validation.

Where we focus

Complex products. Human realities.

Technical sophistication only creates value when people can use it safely and effectively. SEIFION connects product design, user evidence, risk, and regulatory expectations.

Close-up of hands using a pen autoinjector to self-administer medication on the upper arm

Regulated products

Human factors programs for medical devices and drug-device combination products, aligned to FDA and EMA expectations.

Gloved hands assembling and testing a small medical device on a workbench

Critical interactions

Research and analysis that expose where interfaces, instructions, training, and real-world behavior can break down.

Clinician holding a clipboard observing a connected medical device in a clinical setting

The right AI, by design

We help teams decide where AI belongs in their product—and where it doesn't. Strategy and UX research that turns AI features into interfaces people can understand, trust, and use safely, with validation evidence ready for FDA/EMA review.

Common questions

Medical device human factors, explained.

Clear answers to questions teams ask when planning usability engineering and regulatory evidence.

When should human factors engineering begin in medical device development?

Human factors work is most useful when it begins early, while user needs, interface concepts, labeling, and risk controls can still influence the design. Early research and iterative formative evaluations can expose use-related risks before validation.

What are formative studies?

Formative studies are iterative evaluations conducted during development to identify use difficulties, understand their causes, and guide improvements. They can use early concepts, prototypes, labeling, or training materials, and their findings inform the user interface and use-related risk analysis.

What are summative studies?

Summative studies are formal evaluations of the final or production-equivalent user interface with representative intended users and use conditions. They focus on critical tasks and provide evidence that the interface can be used safely and effectively; in an FDA human factors program, this is commonly called human factors validation testing.

What is verification testing?

Verification testing provides objective evidence that design outputs meet specified design inputs and requirements. It may confirm dimensions, performance, software behavior, or other specifications; unlike validation, it asks whether the product was built according to its requirements.

What are validation studies?

Validation studies provide evidence that the finished device meets user needs and intended uses under actual or simulated use conditions. Human factors validation is one part of this evidence, focused on whether intended users can perform critical tasks safely and effectively.

How does IEC 62366-1 relate to an FDA human factors program?

IEC 62366-1 describes a usability engineering process for identifying, evaluating, and controlling use-related risks. FDA human factors expectations similarly emphasize intended users, use environments, critical tasks, risk analysis, formative evaluation, and validation evidence.

Does SEIFION support combination products and AI-enabled products?

Yes. SEIFION supports medical devices, drug-device combination products, drug delivery systems, and AI-enabled products, from early research and strategy through validation-ready evidence.

Bring human factors into the room earlier.